Information technology and governance

The advent of Information Technology (IT) has transformed the way people live, communicate and work. It has been seen that while private companies are able to reap the advantages of Information and Communication Technology (ICT) for improving their business, the government is lagging behind in terms of offering services to the people. The typical features like bureaucracy and unwillingness to change the public domain have caused much criticism regarding the government services and the possible outcomes with regard to government and citizen relationships leading thereby to low public participation and trust in government services. It has come to the notice of public organizations which are seeking ways for improving the efficiency for rendering better services to their citizen. Across the world, the governments have started utilizing the potential of technology as a credible solution for delivering online information and services as it facilitates people to access public services sitting their homes or offices. Companies that have strong governance processes in place are more capable of attracting investors, winning public confidence, and building organizations that will enhance shareholder value. By identifying and prioritizing compliance-related risks that require management and control and companies are more efficient, compliant, and legally sound