KIIT Journal of Library and Information Management
  • Year: 2023
  • Volume: 10
  • Issue: 2

User satisfaction on e-resources and services among the students of selected deemed to be University Libraries in Bangalore, Karnataka

1Research Scholar, CMR University, Bangalore-560043, Karnataka, India

2Research Supervisor, CMR University, Bangalore-560043, Karnataka, India

*Corresponding author email id: srikanth.19cphd@cmr.edu.in

Online published on 18 November, 2023.

Abstract

This study focuses on how students in a selected deemed-to-be universities in Bangalore, use and aware of electronic resources. The also focuses on difficulties students have while using e-resources and evaluates how satisfied they are. Students were given a total of 300 questionnaires, and 259 (86.33%) of those were returned with thorough responses. The survey utilized appropriate methods and technologies for data collection and analysis. According to the results, majority of users are aware of the availability of e-resources and express pleasure with the library's informational offerings.

Keywords

Collection development, Deemed universities, E-resources, Information communication technology, Library services