KIIT Journal of Library and Information Management
  • Year: 2025
  • Volume: 12
  • Issue: 2

The evolving nexus: Digital transformation as a catalyst for modern library services

University Librarian, Arunachal University of Studies, Namsai, Arunachal Pradesh, India

*Email id: ratneshkumar.sharma@gmail.com

Online published on 13 October, 2025.

Abstract

Digital transformation represents a paradigm shift in library services, moving beyond digitization towards fundamentally redefining user engagement, resource accessibility, and institutional roles. Libraries embracing this transformation proactively enhance their societal relevance and contribute significantly to global knowledge ecosystems. Challenges related to sustainability, skills gaps, and ethical frameworks require ongoing attention. This paper synthesizes current researches to analyse the multifaceted impact of digital technologies on libraries. Employing a systematic literature review methodology, the key domains including intelligent resource discovery, ubiquitous access models, advanced data management, immersive user experiences, and ethical considerations are explored. Findings reveal that successful digital transformation hinges on strategic integration of technology with core library values of access, literacy, and preservation, positioning libraries as vital, dynamic knowledge hubs in the digital age.

Keywords

Digital Transformation, Artificial Intelligence, Digital Preservation, User Experience, Open Access, Sustainable Development