Anger Management: A Psycho-Managerial Approach of Library Managers

Anger is an emotion characterized by antagonism toward someone or something you feel has deliberately done you wrong. Anger can be a good thing. It can give you a way to express negative feelings or motivate you to find solutions to problems. However, excessive anger can cause problems. Increased blood pressure and other physical changes associated with anger make it difficult to think straight and harm your physical and mental health (Kazdin, 2000). Like any emotion, it is turning over a message, telling you that a circumstance is upsetting, unjust, or threatening. If your kneejerk reaction to anger is to explode, however, that message never has a chance to be conveyed. Therefore, while it is perfectly normal to feel angry when you have been mistreated or wronged, anger becomes a problem when you express it in a way that harms yourself or others. If you have a hot temper, you may feel like it is out of your hands and there is little you can. Workplace anger is not only potentially harmful to the organization, but it can also cause serious Psyco-Socio problems, including chronic anxiety, depression, high blood pressure and heart disease. Confusion in roleplay in Teaching-Learning process. The increasing rate of workplace violence, job Dissatisfaction poses a challenge to library managing professionals to find effective ways of preventing, diffusing and managing anger at work. The rising level of anger and frustration among workers can be attributed to a number of factors that include the prevalence of downsizing, reform and reengineering; the impersonal aspects of organizational structure that give rise to dominant supervisors and alienate employees; an organizational culture that is suppressive and promotes fear; negative performance feedback that makes employees apprehensive, defensive and fearful; employees’ personal problems; and employees’ substance abuse. Libraries can minimize the risk of workplace violence by carefully conducting pre-employment screening, implementing a clear policy regarding threats and related actions, and terminating problem employees in a sensitive manner.