1MA. Library and information sciences, University of Kharazmi, Tehran, Iran
2Full Professor, Library and Information Science Department, Kharazmi University, Tehran, Iran (corresponding author)
3Department of Educational Management, Faculty of Management and Accounting, Kharazmi University, Tehran, Iran
4PhD. Library and information sciences, Shahid Beheshti University of Medical Sciences, Tehran, Iran
5MA. Library and information sciences, University of Kharazmi, Tehran, Iran
Online published on 17 September, 2019.
Trust is one of the challenges in productivity and organizational success. The purpose of this study is to investigate the factors affecting trust in the librarians of academic libraries.
In this descriptive study, 300 librarians of academic libraries were selected as samples. The status of trust and the factors affecting it were evaluated by questionnaire and analyzed by SPSS software.
Findings revealed that competence and supporting had the highest score among the trust effecting factors. On the other hand, communication and delegation of authority had the lowest score. There was no significant relationship between gender, education degrees, employment type and location with librarians’ trust to their managers.
The obtained results indicated that the factors influencing the trust of librarians in priority order are competency, supporting, attention, stability, participation, delegation of authority and communication. This ranking points the high attention to competence, supporting and stability in academic libraries’ management, and less attention to communication and delegation of authority in these libraries.
Trust, Librarians, Academic Libraries, Tehran, Iran
