Use of digital techniques and services among post-graduate students and research scholars: A study of Kurukshetra University, Haryana

The significance of Information Technology in all the spheres of life is manifest irrespective of whether it is the area of teaching, learning, marketing or business. The digital world has been exceptionally impacting the working of the entire education system. The phenomenal advancement in digital methodologies makes it obligatory to bring imperative changes in the manner and tactics of providers of information as well as of those who receive the same. The research paper scrutinizes the utilization of digital techniques and services by postgraduate students and research scholars at Kurukshetra University. This case study will certainly be beneficial in designing and shaping the implementation of policies and procedures related to digitalisation of education system in institutes designated for higher education as the study offers in-depth insights into the effective use of digital techniques and services in the university under study. It surveys about the scope of use of various digital procedures and services by the respondents and investigates awareness among the respondents about information security related tasks. The study also discovers the complications confronted by the respondents in making optimal use of digital information resources and efforts made by them to improve their Digital Literacy Skills.