Management & Change
  • Year: 2006
  • Volume: 10
  • Issue: 1

Role stress in the public sector: An empirical study

  • Author:
  • Avinash Kumar Srivastav
  • Total Page Count: 10
  • Page Number: 1 to 10

Abstract

In this paper, it is attempted to analyze different types of role stress that affects employees in a public enterprise. Generally, the organizational members either experience all types of role stress or the stress due to overloading. Overload is experienced due to too high or too many expectations, difficulties in balancing between different roles occupied, conflicting expectations and expectations for which resources are perceived to be inadequate. These ten types of role stress were measured, using ‘ORS Scale’ for 453 randomly selected respondents from a large public sector enterprise. Linear regression analysis for the eleven role stress variables (i.e. ten types of role stress and total role stress) revealed strong positive correlations between each pair of above-mentioned variables except that ‘role erosion’ was not significantly related to ‘role overload’. ‘Role erosion’ was found to be the most prominent ‘role stressor’. Factor analysis of the ten role stress variables brought out that role stress is being experienced in the organization in two ways. ‘General stress’ and ‘overload stress’ are the two meta role stressors prominently operating in the organization.