Quality of training depends not just on teaching skills but on several other sectors such as training policy, training needs analysis, training plans, training methods, training evaluation, management support, etc. Job satisfaction level of training professionals in banking industry generally is not very high. The study focuses on some of the lacunae in the training process in the areas of Training Needs Analysis, and Training Evaluation in commercial banks which have corroborative role in influencing the quality of training. The study proposes a training model along with suggestions which can be used by any of the commercial banks to enhance the training quality.
Training quality, training need analysis, training evaluation
