How Good is Employee Welfare in Indian PSUs? Some Empirical Evidence

Best employee welfare practices help an organization achieve competitive advantage as they keep morale of the employees at a higher point and thereby ensure high degree of employee commitment towards its goals. The present study compared various welfare practices between the two selected PSUs i.e. RINL and BHEL and identified similarities as well as differences in their operations. For example, BHEL is significantly doing better than RINL with regard to welfare activities viz. staff benevolent fund, pension scheme, quality of canteen food, restrooms, medical benefits, cooperative credit society and ambulance and medical services. However, regarding recreation facilities, educational allowance, workplace safety, canteen subsidy, canteen hygiene, workplace hygiene, medical facilities, family welfare, housing facilities, etc. more or less similar conditions exist in both the organisations investigated. This study suggests benchmarking of welfare practices between Maharatna and Navaratna PSEs to achieve welfare excellence and to promote harmonious industrial relations in the industry.