The impact of work-force management (WFM) systems on corporate performance measures (CPM): An empirical case study

The objective of the present article is to review the emerging concept of ‘Work-Force Management (WFM)’ with special reference to millennial hiring and gauge its impact on the overall corporate performance. The attributes of Work-Force Management (Independent Variable) were grouped into three categories: Business Planning, Talent Acquisition, and Employee Attitude. On the other hand, the Corporate Performance Measures (Dependent Variable) were classified into Organizational Efficiency and Employee Satisfaction. Descriptive statistics for each of these variables were computed and further analyzed based on the data collected from a closed-ended questionnaire survey. These questionnaires were designed for all the five bundles of the variables as mentioned above. The target organization for this study was a large-scale IT company. The results were critically analyzed to identify the ‘Best Practices’ of Work-Force Management (WFM) and perceptions on the Corporate Performance Measures (CPM) by the employees. It is anticipated that the findings from the present research will provide valuable insights for establishing an effective WFM system within any organizations.