Met expectations and academicians turnover intention: Mediating role of organizational citizenship behavior and subjective career success

This study looked at the association between academicians’ met expectations and turnover intention. A model suggesting that the influence of met expectations on turnover intentions mediated by organizational citizenship behavior (OCB) and subjective career success (SCS) was measured. A total of 634 questionnaires were taken into consideration for analysis after data from 700 academics employed by 50 Private Higher Education Institutions in North India were gathered. The findings showed that a sizable portion of academics believed their expectations were not fulfilled in a variety of areas related to their jobs. Teaching and research (54.57%) was the most unmet expectation followed by pay and benefits (50.0%), organizational practices (49.68%), recognition (38.01%), and work/home interface (25.23%). The results demonstrated that unmet expectations have a significant effect on turnover intention and also, OCB and SCS mediates the effect of met expectations on turnover intention of academicians. The study’s conclusions imply that higher education establishments can reduce academicians’ turnover intentions by meeting their expectations which can additionally enhance the perception of subjective career success and voluntary behaviors.