Parikalpana: KIIT Journal of Management
  • Year: 2011
  • Volume: 7
  • Issue: 1and2

Impact of Employee Trust on Organizational Commitment and Innovative Behaviour of Employees: An Empirical Study on Public Sector Employees in Bhutan

  • Author:
  • Md. Hassan Jafri
  • Total Page Count: 16
  • Page Number: 11 to 26

Lecturer (OB Area) Gaeddu College of Business Studies, Gedu Royal University of Bhutan, Bhutan E-mail: hassaan_j@rediffmail.com

Online published on 28 February, 2020.

Abstract

The paper aims to see empirically, the impact of employee trust on organizational commitment and its three dimensions (affective, normative and continuance commitment). It also intends to see the impact of employee trust on innovative behaviour of employees. Using random sampling method, data were gathered on a standard questionnaire from a total of 90 fulltime employees, working in two public sector organizations in Bhutan. Correlation and multiple regressions were used to analyze the obtained data. Results revealed that employee trust on employer/organization contributes significantly on the development of organizational commitment especially affective and normative commitment. It was also found that trust influences employees’ innovative behaviour significantly. The findings imply that the organizations, through policies and practices, should develop and maintain employee trust and use it as a strategy to get organizational benefits-their commitment and their willingness to be innovative in organization which in turn may increase organizational performance.

Keywords

Employee trust, Organizational commitment, Innovative behaviour