South Asian Journal of Marketing & Management Research
  • Year: 2012
  • Volume: 2
  • Issue: 12

The role of communication skills at workplace – A perspective

  • Author:
  • Manju
  • Total Page Count: 14
  • Page Number: 75 to 88

Assistant Professor, S.D. College of Management, Israna, Panipat, India

Abstract

Business communication has become highly sophisticated because of communication technologies: For instance, the Management Information system (MIS) is highly organized means of communication. It collects and shares data about everything that happens in an organization such as sales, production, inventory, costs, personnel and many other things Periodic reports inform managers about activities of about activities of departments.PAR (Personal activity reports) convey decisions made during conversations, visits and meetings. The article focuses on nature of communication, importance of communication in the present day world, steps involved in the communication process and finally the role of communication skills at organization (Human Resource)

Keywords

Effective, Skills, Organization, Relationship, Communication, Barriers