The impacts of job stress characteristics on the workforce - organizational social support as the moderator

Examines the impacts of job stress characteristics on the workforce on work family conflict (WFC) and employee's health. Using a sample of 96 of both academic and non-academic staff from higher learning institutions in Kuching, Sarawak, Malaysia finds that job stress characteristics (role ambiguity, role conflict and role overload) has impact on WFC and employee's physical and psychological health. Moderating effects of supervisor support and co-worker's support were also found. Implications of the findings for research and interventions are discussed.