Job stress in private banks: a study with respect to causes and consequences

The study has been designed to analyze the causes and consequences of job stress among the employees working in the private sector banks. A sample of 150 employees working at different positions in private banks have been selected and studied with reference to various factors of job stress such as task demands, physical demands and role demands. Based on the opinion of the respondents on various causes of job stress, opinion scores are calculated and relative importance for each of the variables is established. Job is stressful than others, unhealthy environment prevailed in the banks and frequent changes in the policies and procedures of the banks are identified as the major causes of job stress. Increased consumption of tea or coffee, frustration, anxiety, boredom, headache, fatigue and backache are identified as the major consequences of job stress. The study also focused on whether the importance given to different causes vary across gender. The t- test has been employed to analyze the data. The study reveals that there is no difference of opinion between gender and various causes of job stress.