Study of factors important for preferring of E-governance in India

The rapid development, growth and proliferation of the internet based services have led to the acceptance of these information and communication technologies (ICT) and have also seeped in to the public services. In fact offering web based e- governance services has become a global trend. The Indian government has also implemented web based services to its citizens as ICT has become an important part of routine life. E-governance is used to deliver and communicate information about government services such as Vehicle Registrations, VAT and other taxes, Application for building permission, Declarations to police, Enrollment in higher education, Change of address, Registration of new company, government bids and tenders etc. to its citizens for better governance. This paper focusses on identifying factors which lead to the preference of web based services over traditional methods.