South Asian Journal of Marketing & Management Research
  • Year: 2013
  • Volume: 3
  • Issue: 4

Building centers of excellence through people capability maturity model – A case study

  • Author:
  • B. Uday Kumar
  • Total Page Count: 14
  • Page Number: 12 to 25

Ph.D Research Scholar, Department of Commerce & Business Management, Kakatiya University, Warangal, Andhra Pradesh, India.

Abstract

The traditional human resource activities in the 21st century has riding with the innovative practices applied by the companies. People Capability Maturity Model (PCMM) is one of the most successful model that has brought significant changes in the performance management of manpower. The healthy participation by the employees has created the top software companies to affectively concentrate and climb to higher levels in PCMM. The present paper will investigate the structure and implementation of PCMM and the perceptions of employees of 3 select software organizations with regard to the implementation and preference of PCMM. The study is based on both primary and secondary data sources. The study will provide in-depth analysis on the process of implementation of PCMM.

Keywords

ITES, KPA, Mentoring, Optimizing levels, Synergy