South Asian Journal of Marketing & Management Research
  • Year: 2013
  • Volume: 3
  • Issue: 5

Understanding and applying emotional intelligence to increase employee performance a study with reference to IT sector

  • Author:
  • A. Elangovan, B. Kavitha
  • Total Page Count: 15
  • Page Number: 76 to 90

*Head & Professor, Periyar University, Salem

**Research Scholar, Periyar University, Salem

Online published on 23 May, 2013.

Abstract

Many organizations are recognizing the importance of EI at their workplace as well as in job performance. Emotional Intelligence is the ability to understand ones emotions and inspire, influence and understand other people’s emotions. At workplace you have to deal with social teams, friends, high profile people, leaders, a boss and more. The best way to be effective in taking quick and effective decisions is to use our emotions. In this article an attempt has been made to find the relationship between employee performance and emotional intelligence particularly in IT sector. The main objective of this study is to find the relationship between employee performance and emotional intelligence. The simple random sampling method is used in selecting 120 respondents from a selected IT sector. The respondents were contacted by exclusively developed questionnaire. Data analysis involved the use of Chi- Square test, KMO and Bartlett’s Test. The data analysis revealed that there is a positive relation exists between employee performance and emotional intelligence. On the basis of this finding, it is suggested that EI awareness and training programming to the employees will benefit them to overcome stress and increase their level of performance.