South Asian Journal of Marketing & Management Research
  • Year: 2014
  • Volume: 4
  • Issue: 10

Impact of training interventions on competency building: a study with reference to ACC Ltd CBE

  • Author:
  • Devi Premnath, A. Priya
  • Total Page Count: 14
  • Page Number: 10 to 23

Associate Professor, Sree Narayana Guru Institute of Management Studies

Online published on 3 December, 2014.

Abstract

Competencies are the skills and knowledge that individuals use to develop both personally and professionally. Most people capitalize on their skills to improve performance. As awkward as it sounds, competencies linked to performance lead to competence. Today's successful professionals need to be competent in their technical skills, as well as in how they interact with other individuals. According to a Chartered Institute of Personnel and Development (CIPD) 2007 Survey Report, problem solving, communication skills, teamwork, and the ability to deliver effective customer service are among some of the competencies that employers look for most often. The demographic factors of the employees are taken into consideration in analysis. The research area is Associated Cement Company ltd and the employees of ACC are the samples under study. The researcher has taken ACC Ltd as the field of study since not only extensive training is given to develop the skills but a holistic training plan is designed in the company where a company knowledge as well as process knowledge interventions are included. This paper helps us to know the influences of training intervention strategies on competency building

Keywords

Competencies, training, intervention