South Asian Journal of Marketing & Management Research
  • Year: 2014
  • Volume: 4
  • Issue: 7

Contemporary service marketing mix of hospitals: A descriptive study of Udaipur division

  • Author:
  • Dharmesh Motwani, Vijay Shrimali
  • Total Page Count: 15
  • Page Number: 56 to 70

*Research Scholar, UCCMS, MLSU, Udaipur, India

**Dean and Chairman, Faculty of Commerce, UCCMS, MLSU, Udaipur, India

Online published on 21 August, 2014.

Abstract

The study is aimed to describe the contemporary service marketing mix offered by public & private hospitals in Udaipur division. To serve the purpose descriptive research design is used and a structured questionnaire based on nominal scale is applied to 9 public & 21 private hospitals that are chosen by stratified purposive sampling method. The analysis’ results depict a clear picture of service marketing mix components of hospitals operating in Udaipur division.

Keywords

Hospital Marketing Mix, Product, Price, Place, Promotion, People, Process & Physical Evidence