South Asian Journal of Marketing & Management Research

  • Year: 2015
  • Volume: 5
  • Issue: 10

Role of personality factors in clerical employees’ satisfaction with special reference to Banaras Hindu University

  • Author:
  • R.S. Lal, A.P. Singh
  • Total Page Count: 10
  • DOI:
  • Page Number: 10 to 19

*Research Scholar, Department of Psychology, Banaras Hindu University, Varanasi, India

**Professor, Department of Psychology, Banaras Hindu University, Varanasi, India

Abstract

Employee's satisfaction is regarded as an important criterion in determining the employee's performance, achievement and also their physical fitness and mental health. Through this study we have tried to find out the role of personality factors in clerical employees of Banaras Hindu University. The objective of this study is to determine the relationship among personality dimensions and employee's satisfaction. Total 103 clerical employees of the university were asked on various items that measure personality dimensions and employee satisfaction. The NEO-FFI was used as instrument comprised of five dimensions to determine the personality dimensions and S-D Employees inventory was used to measure employee's satisfaction. The results revealed that personality dimensions, namely Conscientiousness and Agreeableness have positive relationship with employee's satisfaction but Neuroticism have negative relationship with employee's satisfaction. This research attempts to contribute new knowledge to the existing literature of personality dimensions and job satisfaction with special reference to the university clerical employees.

Keywords

Personality factors, Employee satisfaction, Clerical employees, Fitness