This study examines the effects of business process reengineering (BPR) and information technology (IT) in organizational performance. It is important to note that, the efficient IT system is the base of functioning of all kinds of companies as well as public organizations. Effective IT system helps organizations to reduce operational costs, improve the quality of the customer service and eventually allows further development and expansion of new markets. The aim of this paper is to present the business processes of the grain product companies, emphasize the existing problems with IT systems and, on the basis of these observations, provide the possible ways of business process reengineering. Taking everything into account the number of improvements were listed in the paper. The changes mentioned in the study will help managers to generate additional benefits for the company, like improving accounting system, documents, flow in the company, communication between entities of the company, decreasing queues and customers’ average time of waiting and reducing costs of operational activities of the company. As the result, the organizations will increase effectiveness and profits, experience positive changes in organizational approach and finally will receive an efficient tool to develop the business.
Business process reengineering, Information technology, Organizational performance, Grain product companies, Uzbekistan
