South Asian Journal of Marketing & Management Research
  • Year: 2015
  • Volume: 5
  • Issue: 7

Impact of emotional exhaustion on turnover intentions among NGO workers in Bundelkhand area

  • Author:
  • A.K. Malviya, Manu Shukla
  • Total Page Count: 8
  • Page Number: 23 to 30

*Professor, Department of Commerce and Business Administration, University of Allahabad, India

**Research Scholar, Mahatma Gandhi Chitrakoot Gramodaya Vishwavidalaya, Chitrakoot, Satna, Madhya Pradesh, India

Online published on 24 November, 2015.

Abstract

Past researches have described the dimension of emotional exhaustion as a predictor of turnover intention among NGO workers across industry. Therefore, this paper scrutinizes the effect of working conditions and psychological factors on emotional exhaustion. The study also tested the relationship between emotional exhaustion and turnover intention among non-governmental organization (NGOs) workers who are working in Bundelkhand area. Standardized questionnaire are used to compute the relationship and effects of variables. For this purpose data is obtained from 80 respondents and various statistical tools are used to analyze the data. The results of the entire study shows that work over stress is the key factor contributing to emotional exhaustion and there exists a significant relationship between emotional exhaustion and turnover intention.

Keywords

Emotional exhaustion, Turnover intention, Non-Governmental Organizations (NGOs)