A study about impact of motivation factors on human resource performance outcomes at corporate multi speciality hospitals, Chennai

Health care organization is a service- oriented sector. Health care professionals have to deal with emotions. If they have physical and mental health, then they can give their quality service to the people who approach them. Motivational factors will induce the employees to perform well in the work system. In health care organizations, nurses are playing a very significant role. Without nurses, health care delivery will become miserable. They are connected to the entire stakeholder, so nurses must be motivated for giving their best service quality. This study is carried out in city corporate multi specialty hospitals. The sample of the study is 484 nurses who are working in five corporate hospitals. The data were collected through a structure questionnaire issued through the proper channels. The research results clearly indicate that nurses are in need, and they have the different opinion in all the motivational factors that is the reason there is a significant difference due in all demographic factors. Managements of those hospitals, which have taken for this study, should motivate them by giving salary, leave facilities, working conditions and job securities. It will increase the job satisfaction, reduce absenteeism and turnover. This will help to increase job satisfaction, able to deliver the best level of service quality for Patients.