A Study of Total Quality Management Practices in Teacher Education Institutions

There is a close link between the prosperity of a nation and the quality of education it provides for its people. Quality education improves standard of living of people by enhancing the performance of engines of economic development. This study focuses on application and analysis of total quality management in colleges of education/teacher education Institutions of Lucknow city. Standardised questionnaires were administered on the respondents. All the colleges of education/teacher education Institutions of Lucknow city were the population of the study. The sample constituted 11 colleges of education which were selected through random sampling and teacher educators and Head of the Department through cluster sampling thus totalling to 81 respondents. In this study total quality management has been explored by covering 11 aspects through Mukhopadhayas's Institutional Profile questionnaire, administered on teacher educators and also by 12 quality indicators through the quality indicator tool developed by the NAAC–COL team, which was administered on Head of the Department of B.Ed program. The qualitative method of research will be adopted in specific components of teacher education management. Data were collected using assessment tools and then analysed with regard to total quality management practices. Better employment opportunities may be created for academics. Their pay scales be revised and they should be given quite an attractive pay package in order to overcome the problem of brain drain of teachers along with improvement in management techniques, infrastructure, examination and objectives of B.Ed. Program. It has been recommended that the concerned authorities should take serious notice of the character of colleges of education/teacher education institutions in the development of teacher education and implement concrete measures for its improvement.