1Assistant Professor, Faculty of Computer, Baba Mastnath University, Rohtak, Haryana, India
2Assistant Professor, Department of Commerce, Ch. Dheerpal Government College, Badli, Haryana, India
*Email id: yakshit08@gmail.com
Online published on 5 April, 2018.
The usage of internet services is increasing rapidly with the technological advancement. In today's scenario, the survival of human being is difficult without internet. Youngsters are leaning towards internet services because their requirements are fulfilled quickly & easily with the usage of these services. Therefore mobile internet services are gaining momentum especially among youngsters. The research has been conducted to study the satisfaction level of youngsters about various mobile internet services. A sample of 100 youngsters has been collected from Rohtak city. The Kruskal-Wallis test indicates no difference in the satisfaction level for all the connections i.e. Docomo, Idea, Airtel & others except for three factors convenience, utility outcome & reliability. The regression analysis shows moderate relationship between the independent variable & overall satisfaction of mobile internet service users.
Mobile internet, Mobile connection, Network performance, Youngsters, Technology