SMART Journal of Business Management Studies
Open Access
  • Year: 2021
  • Volume: 17
  • Issue: 1

An exploratory study on increase of transactions with the use of deferred payment facilities

1Mount Carmel College (Autonomous), Bengaluru, India, priyanka.joe26@gamil.com

2Mount Carmel College (Autonomous), Bengaluru, India, nitikamalhotra47@gmail.com

Online published on 18 January, 2021.

Abstract

The study aimed to evaluate the increase of successful transactions, with the use of deferred payment facilities on e- commerce portals. Smaller scale money organizations target those who need financial help. The result showed that 70% of people were aware of the deferred payment industry in India. It was also observed that there was significant relationship between customers, who used deferred payment facilities on e- commerce sites and applications. The future research can focus on the impact of deferred payment facilities on different age groups and to develop a model for the convenience of increasing the transactions of deferred payment on e-commerce portals.

Keywords

Deferred Payment, E-commerce and Micro Account Industries