1Faculty of Business and Management, Universiti Teknologi MARA, Cawangan Selangor, Kampus Puncak Alam, 42300Puncak Alam, Malaysia, zarin453@uitm.edu.my
2School of Business, King Faisal Univesity, Al-Ahsa, 31982Saudi Arabia, mbhatti@kfu.edu.sa
3Department for Technology & Supply Chain Management, Faculty of Business and Management, Universiti Teknologi MARA, Cawangan Selangor, Kampus Puncak Alam, 42300Puncak Alam, Malaysia, veera692@uitm.edu.my
*Corresponding Author
Online published on 19 July, 2021.
The efficiency of the humanitarian supply chain, in helpingflood victims, can be affected by variousfactors. However, only the determinants of agility, coordination and collaboration are critically discussed in this study. This research aims to predict whether the determinants of agility, coordination and collaboration significantly influenced the efficiency of the humanitarian supply chain, during the flood disaster, in a certain rural area in Kelantan, Malaysia. A survey was conducted, among 150 ofrespondents, who experienced the flooding. The data were further analysed, using Partial Least Square (PLS) analysis. The findings revealed that agility and coordination significantly influenced the efficiency of the humanitarian supply chain, among the three determinants. The implications of this study are vital to the government and private agencies, in the effort to offer an improved process of humanitarian aid to disaster victims.
Humanitarian Supply Chain, Coordination, Collaboration, Agility
