*Associate Professor, Department of Commerce, University of Madras, Chepauk, Chennai-5. E-mail: rr_rajan97@yahoo.co.in
**Ph.D Research Scholar, Department of Commerce, University of Madras, Chepauk, Chennai-5. E-mail: b.jayamala@gmail.com
Online published on 13 February, 2014.
It is universally accepted piece of information that intelligence is hard to define. But we come to understand it through various means of measurements. However, positive to this point, emotional intelligence has come to mean a measurement of emotions. The concept of emotional intelligence (EI) has attracted substantial interest of organizational thought. The validity of EI is mainly depends on the situation and focus of interest. In a number of empirical investigations, it has been observed that emotional intelligence and its related competencies are associated with excellence in personal, interpersonal, performance and organizational goals. It is an increasingly important consideration in human resource planning, job profiling, recruitment etc. Argues about the positive influence of emotional intelligence (EI) on performance front are very numerous, both in commercial and Scientific literature. In this study, using a characteristic activation framework, we put forward the level and the relationship between emotional intelligence and employee performance. To authenticate the research by using appropriate statistical tools, a sample of 120 employees were analyzed who are working in different types of organizations in Chennai city. The motivating outcome of the research indicates that employees having higher emotional intelligence show a better quality of work performance as compared to their counterparts. To be more apparent, emotional intelligence has a positive impact on employee performance. In addition, emotional perception ability shows signs of higher job performance and confirmed that EI is a significant predictor of employee performance.
Emotional Intelligence, Employee performance, Predictor, Perception, Impact