1Research Scholar Dept. of Business Administration, Gauhati University, Guwahati-14, junumoni_das@yahoo.co.in
2HOD, Dept. of Business Administration, Gauhati University, Guwahati-14, pkjain60@gmail.com
Online published on 27 November, 2018.
Job Satisfaction is a concept that has been explored the most in course of managing human resources in all sectors globally. Employees are the assets of any organization and the management needs to make a massive investment to satisfy and preserve these assets in the organization for a longer duration. Strategic growth of any organization depends on efficient employees. Banking sector being a service industry must strive more to provide greater satisfaction to its employee's as these sector is customer centric, target oriented and highly competitive wherein greater satisfaction of the employees is essential for maximum output both at employees as well as organizational level. 15 variables have been identified in the study through personal interaction with the employees and review of literature which are subjected to factor analysis for identifying the factors of importance. This study identifies the factors of importance for the employees of private sector banks in Guwahati which inturn affects their overall job satisfaction. The study focuses on measuring the level of Satisfaction w.r.t the 10 identified factors of importance among the employees of various private sector banks in Guwahati through a comparative analysis between the top ranking private sector banks along with some other low ranking banks. The study helps to identify the banks which has highly satisfied employees as well as the vice versa. Lastly the study also puts forward few suggestions for greater benefit of the banks.
Employees, factors, level, Job satisfaction, private sector banks