Determinants of organisational communication effectiveness in information technology (IT) companies an empirical investigation

This research study aimed to explore the underlying dominant dimensions of organisational communication effectiveness variables and determinants of organisational communication effectiveness with respect to Information Technology (IT) industries in Chennai city. This research was adopted descriptive and empirical research design and survey method was adopted to examine the perception of IT employees with regard to organisational communication effectiveness. The empirical result reveals that information outflow and information inflow are the two dominant dimensions of organisational communication effectiveness and educational qualification, age, income and total experience are personal profiles significantly influencing the organisational communication effectiveness among IT Employees. IT companies are suggested to focus the educational qualification and experience in the organisation rather the other personal and familial profiles in the premises for effective organisational communication.