*Director-BOE & E, SRTMUN.
Online published on 25 January, 2021.
No business is alike, industries are different, needs and challenges are different, people are di For centuries, banks have built their relationships with customers on proximity and familiarity, but the ubiquity of digital technologies has led to a very different paradigm. Customers expect banking to be faster and easier than ever, and financial technology providers are eager to offer. Many leading companies in the banking industry recognize what it is about, and the banking industry is transforming the threat of digital media into a great opportunity. Taking advantage of the most exciting advances in technology, including artificial intelligence (AI) and blockchain, the banking industry defends itself against cybercriminals and reinvents banking for the next digital era. Leading companies in the banking industry believe that we are in a world that is changing incredibly fast: new digital platforms, AI machine learning, big data and mobile analysis. It is omnipresent and influences our entire life. How do you see the challenges, problems and impacts? The biggest change is that, for the first time, consumers present their needs to a global audience.
Reinvention, Ubiquity, AI and Block chain