The role of knowledge management in enhancing the performance of employee in Logipro Software (P) Ltd. Bangalore

Knowledge is the most important driver of development of an organization in today's knowledge-economic environment. An enterprise is separated from its competitors by the intellectual capital which it possesses. The evolvement of an organization depends on its employees’ collaboration because most organizational knowledge is located in an employee's personal space. However, it is not easy to get this “collaboration” as there are many barriers between employees and identify employee role and responsibility. Knowledge management strategies are essential to develop the organizational intellectual capital. Knowledge sharing is one of the most significant activities of knowledge work in all the processes of KM projects. Employees can gain the knowledge they need at the least cost, not in money but time, when they just open their minds to each other. Only when knowledge is shared daily can organizations use the knowledge effectively and efficiently. When an organization begins a KM project, it has to change organizational culture to overcome various obstacles to knowledge sharing.

Most knowledge management programmers’ aim at an integrated approach to managing knowledge, by combining the benefits of both approaches and achieving a balance between connecting individuals who need to know with those who do know, and collecting what is learned as a result of these connections and making that easily accessible to others. For example, if collected documents are linked to their authors and contain other interactive possibilities, they can become dynamic and hence much more useful.