*I Year M.B.A, Vel Tech Business School, Vel Tech University, Avadi, Chennai – 600062, Tamil Nadu, India
**Assistant Professor, Vel Tech Business School, Vel Tech University, Avadi, Chennai – 600062, Tamil Nadu, India
Apparently, LPG had become an unavoidable part of human beings. The LPG was being a part of human life since decades. Since it is getting necessary from time to time, in the same time the amount of available LPG is getting limited. As a result government introduced several measures to solve this issue. Somewhere failures while somewhere success but not up to the extent. Later after the arrival of UIDAI (Unique Identification System - AADHAR) government came up with a new idea to link AADHAR and bank account of the LPG Consumer and provide subsidy via bank. This scheme is on role right now. This study titled “Consumer Satisfaction towards Direct Benefit Transfer OF LPG (DBTL) Scheme with reference to Chennai, Avadi” aims at analyzing the satisfaction level of LPG users towards this scheme. For the purpose primary data which is collected directly from Consumers using questionnaire and several secondary form source are also on use. We are also using the tools like Frequency analysis, Chi-square test, One-Way ANOVA etc. to analyze the data collected.
Sather, Consumer Satisfaction, DBTL, Liquefied Petroleum Gas, UIDAI
