Attrition Among The Employees of Private Telecom Service Providers in South India

It is important to recognize some of the behaviors that should not be carried out in the workplace. Attrition is one such behavior persisting in organizations. Attrition in work place are complex phenomena that have significant implications for organizations and individuals alike. Attrition is a withdrawal behavior. India is the fastest growing telecom market in the world. The booming telecom industry has been attracting large amount of investments in the country. In South India Telecom service providers are BSNL, Idea cellular, Vodafone, Tata Indicom, Bharathi Airtel, Reliance communications and Aircell. Among them, except BSNL, all are private operators.. Attrition are common in all industrial sectors. However these phenomena in the telecom sector deserve special attention. Till the advent of new telecom policies in 1984&1999, telecom service providers were restricted to Government sector. Because of this policy, new market players came into operation which in turn increased attrition. The main objective of this study is to analyze the attrition among the telecom service providers in south India.