Customer expectations of E-commerce

Even though the overall share of B2C e-commerce on the total retail turnover e-shopping still indicates quite impressive year-to-year growth rates. Electronic shopping has become an inseparable part of our lives. People purchase goods online more and more often and total turnover of e-commerce rises dynamically. Though very popular -especially in certain customer segments, such as young people -there are serious problems and challenges observed in this domain. Problems and challenges such as security and trustworthiness issues are often discussed and scrutinized. E-commerce is going global as retailers from around the world take advantage of faster growth trends by crossing borders with new country websites, global shipping, language translations, and currency conversions. For most brick-and-mortar and pure-play retailers, This paper is mainly focused on the E-business and e-commerce, Competitiveness and competitive advantage, Competitiveness and competitive advantage and Factors, e-commerce, Online Ordering (eCommerce) for Distributors & Wholesalers, Consumer acceptance of online banking, e-commerce impact; and e-commerce businesses success and failure, formulate an all channel ecommerce strategy