Patients satisfaction towards doctors service in selected hospitals of Gujarat

Hospital is a service industry. Its efficiency depends on various service performance indicators. Hospital success depends on their patient satisfaction towards hospitals’ doctor staff, nursing staff, non paramedical staff and service facilities available in the hospitals. The main objective is to study the satisfaction of patients towards doctor services, nursing services and other miscellaneous services provided by hospitals. Primary data have been collected from 225 patients of Government Hospitals, Private Hospitals and Trust Hospitals from Ahmedabad, Bhuj and Rajkot city of Gujarat State through developed schedule. Patients of Government Hospitals, Private Hospitals and Trust Hospitals were satisfied with services of doctors. Government should recruit more doctors in Government Hospitals.