A study of factors affecting employees satisfaction and organisation performance in IT industry of Hyderabad

An organization is able to achieve success when the workforce involved will be able to acquire satisfaction from the performance of job and other associated factors. Motivational factors were perceived as the most important among employees in the service sector. Organizations across the world consider their human resource as a central core of the business and continuously increase the level of their employee's motivation. Hence, the aim of the research paper is to identify and analyze important motivational factors among employees working in the IT sector. The research is based on quantitative data, Questionnaire were distributed to 250 employees working in the IT companies of Hyderabad to identify motivational factors affecting job satisfaction of employees. The respondents were asked to evaluate 10 motivational factors on a 5-point likert scale. The research findings indicate that relationship with peers, compensation, work-life balance and flexible work arrangement are the most important motivational factors among employees in the IT sector. It is suggested that employees’ motivation primarily originate from extrinsic sources. The research findings help to gain a better understanding and insight into what drives employees’ motivation and It enables HR management to adopt more focused approach towards motivating employees, where motivational strategies can be better designed to address employees’ specific motivational needs.