Training and development techniques for improving organizational performance of the hoteliers

Training and development are essential in providing employees with the right skills for their present and future jobs. The world today is frequently evolving, with customers demanding more, which in turn adds pressure to companies and their employees. The purpose of this paper is to identify the different techniques that the hotel industry could use to maintain the training and development of their employees. This paper will also look at the literature supporting the practices of training and development and the methods used to evaluate training programs. In concluding the paper, a set of general recommendations is suggested for the hotel industry and the human resources department for effective training programs.

Training is an essential management tool, it has many benefits, such as shortens the study time, increases work effectiveness, helps employees and the company itself to compete in the fast changing environment, reduces damages and wastage. Staff training is a way of motivating employees, upgrading their skills, expanding their knowledge, preparing employees for self-development.