IBS, Hyderabad
Online published on 20 June, 2013.
Management Control System is a set of formal & informal systems to assist the management in steering the organization towards its goals. Controls help in guiding employees towards achieving such goals. However, establishment of a control system in the environment of distributed accountability, reengineered processes, and local autonomy and empowerment is a challenging task. This study on Infosys Technologies Limited is based on the analysis of control parameters such as Organization Structure; Management Style and Culture; Control Processes; Rewards; and Coordination & Communication.