A Study on The Impact of Emotional Intelligence on Quality of Work Life Among Women Employees of Ites Companies with Special Reference to Tidel Park in Coimbatore District

Numerous decades have been conceded when the concept of Quality of Work Life (QWL) came into existence. In the contemporary world, QWL is incorporated as a process that enables its members at all levels to actively participate in shaping the organization environment. In the same way, Emotional Intelligence (EI) scores of employees are also widely acknowledged in organizations for its exceptional business outcomes. As not many researchers have done explicitly on women employees, the aim of this study was to analyze and measure the impact of EI on QWL through the sample data collected randomly from150 women employees of ITES companies. The EI scores of the respondents were measured by means of Daniel Goleman's four-factor taxonomy. The four factor competencies consist of: self-awareness, self-management, social awareness and relationship management. The assessment provides the overall impact of EI on QWL as well as its individual factors.