Impact of Training and Development Programmes on Performance of Employees: A Case Study of State Bank of India
Abstract
According to Edwin B. Flippo, “training is the act of increasing the knowledge and skills of an employee for doing a particular job.” Effective training & development intensifies the knowledge, understanding, skills, behavior & attitudes of the employees and consequently their performances. The enhanced performances of individuals lead unswervingly towards profit as well as positive results. Training & development gives a comprehensive, satisfying and adequate return on investments. It helps in connecting the training purpose with actions which are beneficial for organizations ’activity. The investment is for mounting and maintaining the skills of the employees needed for working according to the strategy of the organizations. Resembling every investment, investment for training & development produces an effectual reimbursement. For creative, motivated highly competent and productive workforce there is a need for investments in training and development programmes, as organizational performance is absolutely dependent on employees performance. This study is basically a causal study where cause and effect relationship is investigated by independent variable i.e., training programmes and dependent variable i.e., employee performance. The training programme has been categorized into training methods and training design whereas employee performance under task and contextual performance. Respondents comprised of 171 Employees of State bank of India from Lucknow city. The respondents have been randomly selected and place of data collection is chosen according to convenience. Analysis of data has been done through inferential statistics, correlation & Multiple regression. For reliability of data, Cronbach alpha has been applied. The results of the study revealed that sub-variables of training & development programmes which are training design and training method have shown a significant impact on the task as well as a contextual performance which are sub-variables of employee performance. It is further suggested that in order to take full advantage of the usefulness of training, banks should regularly assess their employees’ training & development requirements as diverse employees call for dissimilar pieces of training & development. It is important for every organization to accomplish planned goals and for the achievement of goals the training requirements should be planned as well as delivered in most scientific manner. Furthermore, there should be the willingness of participants to go through the training.
Keywords
Training & Development, Training Design, Training Methods, Employees Performance, Task Performance, Contextual Performance