ZENITH International Journal of Multidisciplinary Research
  • Year: 2019
  • Volume: 9
  • Issue: 5

A comparative study: Digital payment modes vs. cash on delivery

  • Author:
  • Swati Garg1, Sarvjeet Kaur2
  • Total Page Count: 6
  • Page Number: 40 to 45

1Assistant Professor, Sirifort Institute of Management Studies, Delhi. Email Id: swatigarg618@gmail.com

Online published on 4 June, 2019.

Abstract

Online shopping is shopping products electronically. In today's busy schedule of people where both genders of society are working, majority of the society is shopping online on Amazon, Flipkart, E-Bay etc. this study is based on finding out the most prominent method of payment out of offline and online methods including debit card, credit card e-wallet, net banking etc. where offline method promises delivery of product, online methods are giving advantage of discount and cash back offers. After demonetization, a significant shift has been identified from cash on delivery to digital platform acceptability among consumers.

Keywords

Online shopping, Online payment methods, Demonetization, Cash on delivery