SAARJ Journal on Banking & Insurance Research

Table of Contents

• RESEARCH ARTICLE

  Customer relationship management practices in public and private sector banks in India

  • Author: Kasamsetty Sailatha, Chaitra Nagaraj, N. Sharmila

• Financial inclusion in India: Review and research agenda

  • Author: Satish K Mittal

• Financial inclusion in Urban Cooperative Banks

  • Author: B. Muniraja Sekhar, K.V.S.N. Jawahar Babu, S. Ismail Basha

• Risk of counterfeiting of electronic money in e-banking

  • Author: S. Singh