EXCEL International Journal of Multidisciplinary Management Studies

Table of Contents

• RESEARCH NOTE

  Retail marketing strategies and customer relationship management

  • Author: B. Archana

• BOOK REVIEW

  Book Review: Dr. Deepak Tandon, Dr. Neelam Tandon, management of banks: text and cases, Taxmann's Publications(P)Ltd,2015,308pp, Rs 345 ISBN:978-93-5071-638-0

  • Author: Sh. Rajeev Ranjan Sharma

• RESEARCH ARTICLE

  Women entrepreneurship in Micro, Small and Medium Enterprises (MSMES) - A case study of Hyderabad and Ranga Reddy districts of Telangana state (India)

  • Author: Anand Chakravarthi, B. Appa Rao

• Study of passenger's satisfaction with respect to the catering facilities available at Raipur Railway Station

  • Author: Sanjay Pandey, Pushkar Dubey, Somenath Mukherjee

• A brief analysis on consumer preference towards “green tea” considering senior citizens of Tamil Nadu as respondents

  • Author: Shenbagam Kannappan, M. Anand Shankar Raja

• A conceptual frame work on mystery shopping and knowledge management; and its contribution towards strategic planning

  • Author: R. Angayarkanni, M. Anand Shankar Raja

• Emotional intelligence and job satisfaction among employees in Primetech Electricals Pvt. Ltd., Coimbatore

  • Author: R. Perumal, M. Pradeeba