A Study on the Factors Responsible for the Employee Burnout in the Healthcare Sector of Jalandhar

The phenomenon of burnout has always been under scrutiny, especially with reference to healthcare sector. This study has deliberately focused on the factor responsible for the employee burnout. Burnout is the result of long-term exhaustion due to heavy workload. When an employee continuously works for a long time on some project or assignment that he does not find interesting, in a phased manner, he may start losing interest in the job and after some time a situation may arises where he totally gets exhausted from work and feels depressed. The main purpose of this paper is to find out the major factors which are responsible for employee burnout and also explain various ways which help in the reduction of employee burnout. A questionnaire has been designed to collect the data. The survey has been conducted in Hospitals of Jalandhar like Sharnjeet Hospital, Chhabra Hospital, Satyam Hospital, Patel Hospital, Oxford Hospital, Ashirwad Hospital. Judgment sampling design has been used to choose the sample. Factor Analysis method has been used to analyze the data. This study found that the unstructured organization, unclear tasks & job demands, lack of motivation, unachievable targets, promotion policy & lack of social support make them fragmented and brings about lack of focus as result employees automatically expressing negative attitude.