Managing Multigenerational Workfoce: An Indian Perspective

There is a serious new problem in the workplace, and it has nothing to do with downsizing, global competition, stress or greed. Instead, it is the problem of distinct generations — the Baby Boomers, Gen X and Gen Y — working together and often colliding as their paths cross. Individuals with different values, different ideas, different ways of getting things done and different ways of communicating in the workplace have always existed. So, why is this becoming a problem now? Today's workforce consists of three generations: the Baby Boomers, Generation X, and Generation Y. Over 60 years of knowledge, special skills, different perspectives, varying expectations, diverse experiences, and an assortment of work styles make up the workforce. This assortment of talent and varying views has potential for conflict, but organizations that take advantage of the diverse workforce may use it as a source of competitive advantage. Human resource (HR) specialists have the Opportunity to capitalize on the assets of each generation as demographics and social trends will have a significant impact on the workforce in the coming years. In this paper, I examine several methods proposed by psychologists, sociologists, and business executives to utilize each generation's skills. I then make recommendations on how to develop a cohesive workforce, resulting in sustainability and growth for organizations.