Asian Journal of Research in Marketing
  • Year: 2014
  • Volume: 3
  • Issue: 2

Survey on the e-Public relationships with creating e- Governance

  • Author:
  • Hamid Reza Khansaria, Ayda Hajnourib, Masoud Hasanzadehc
  • Total Page Count: 14
  • Page Number: 67 to 80

aMSc, Business Management, Tehran university, Iran

bMsc, Financial Management, Azad University, Iran

cMSc, Human Resource Management, Payamenoor University, Iran

Online published on 7 May, 2014.

Abstract

Electronic public relationships (E-PR) is a method of using new communications and multimedia technologies for serving a basis of customer's needs and requests, for achieving digital governance goals. Existence of E-PR as a view to serve every time and without refer of customer physical can decrease surplus and non-immediate costs such as costs of employ surplus workforce and their errors, revision of consumption pattern and competitive advantage, alone create by operate and connect to e-databases. Also, we can use information and communication technology (ICT) as a managerial tool of public relationships that can effect on organizational strategic decisions. Therefore, this paper survey existent opportunities and challenges in e-PR domain and express importance and role of strategic management base on possible opportunities. In final part, strategical suggests be presented for exploit on modern communication technologies.

Keywords

Electronic public relationships (E-PR), Digital Governance, Strategic Management