1Assistant Professor, School of Management, GD Goenka University, Gurgaon, Haryana, India, Email: preeti.malhotra1@gdgu.org
2Associate Professor, School of Management, GD Goenka University, Gurgaon, Haryana, India, Email: ramandeep.kaur@gdgu.org
3Assistant Professor, Institute of Information Technology & Management, Janakpuri, Email: raghav.jain@iitmipu.ac.in
Online Published on 24 October, 2025.
The evolving workplace, shaped by technological advancements and a multigenerational workforce, requires organizations to adopt innovative knowledge management strategies. With distinct digital skills across generations—experienced older employees offering strategic insights and younger, tech-savvy employees guiding digital adoption—organizations must foster collaboration for seamless AI integration. One emerging solution is the Reverse Mentoring Program, which bridges generational gaps by facilitating knowledge exchange and cross-functional teamwork. This chapter explores how organizations implement reverse mentoring to enhance AI adoption while addressing challenges in execution, ultimately fostering a high-tech, inclusive work environment.
Reverse Mentoring, Artificial Intelligence, Traditional Mentoring, Collaboration, Skill Enhancement, Generations
