Maximizing Gen Z Engagement: A Modern Approach to it Sector Talent Management

Crisis in Generation Z Employee Retention in the IT Industry due to the rapid digital transformation witnessed in the IT industry, the challenge of retaining the Generation Z employee has become more pronounced, whose workplace expectations and career interests are different from the previous generations. This research aims to obtain better information on combination of AHP (Analytic Hierarchy Process) into talent management systems regarding Gen Z retention in IT ventures.

AHP, which stands for Analytic Hierarchy Process, is one of several multi-criteria decision-making (MCDM) methods users can employ to structure their thoughts in a systematic manner, allowing them to prioritize factors affecting Gen Z retention, including work-life balance, career growth, workplace culture and compensation. By doing so, organizations can tailor retention strategies that meet Gen Z expectations by weighting key variables. This study demonstrates a model to solve with AHP and highlights that how AHP model is applicable to find out employee engagement and satisfaction drivers while providing HR leaders a structured perspective.

The analysis indicates that a methodical AHP-based talent management strategy will improve job satisfaction lower attrition rate and create a flexible/ socialized workplace environment. Furthermore, this study highlights the importance of providing continuous feedback mechanisms and personalized career development plans in reinforcing Gen Z retention initiatives. The framework presented will provide relevant and useful information to IT companies for designing HR policies aiming for long-term workforce stability.